Privacy Policy

1. Who We Are

Sparks Electrical Solutions LLC ("Sparks Electrical," "we," "us," or "our") is a licensed master electrician business headquartered at N7757 Amsterdam Prairie Rd #12, Holmen, WI 54636. We serve residential and commercial customers throughout southwest and west-central Wisconsin.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website at sparkselectricalsolutions.com or contact us for services.

Questions? Contact us at sparkselectric2021@gmail.com or (608) 790-1334.

2. Information We Collect

Information You Provide Directly

When you fill out a contact form, request a quote, or call us, we may collect:

• Full name
• Email address
• Phone number
• Service address or zip code
• Description of the electrical work needed
• Preferred contact method and availability

Information Collected Automatically

When you visit our website, our servers and third-party tools may automatically collect:

• IP address and general geographic location (city/region level)
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website (how you found us)
• Date and time of your visit

3. How We Use Your Information

We use the information we collect to:

• Respond to your quote requests and service inquiries
• Schedule and confirm appointments
• Send invoices and service-related communications
• Follow up on completed work to ensure your satisfaction
• Improve our website content and user experience
• Comply with legal and regulatory requirements
• Protect against fraud and abuse

We will never use your information to send unsolicited marketing emails or sell your data to advertisers.

4. Cookies & Tracking Technologies

Our website uses cookies — small text files stored on your device — to improve functionality and understand how visitors use our site.

Types of cookies we use:

• Essential cookies: Required for the website to function (e.g., form submissions, navigation).
• Analytics cookies: Help us understand visitor behavior via Google Analytics. Data is anonymized and aggregated.
• Preference cookies: Remember your settings (e.g., if you've dismissed a banner).

You can control cookies through your browser settings. Disabling cookies may affect some website features. For details, visit allaboutcookies.org.

5. Third-Party Services

We use a limited number of trusted third-party services to operate our business:

Each of these services has its own privacy policy. We encourage you to review them.

6. Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following limited circumstances:

• Service providers: Trusted contractors who assist in delivering our services, under confidentiality obligations.
• Legal requirements: When required by law, court order, or governmental authority.
• Business transfers: In connection with a merger, acquisition, or sale of business assets, with appropriate privacy protections.
• Protection of rights: To protect the safety, rights, or property of Sparks Electrical Solutions, our customers, or the public.

7. Data Retention

We retain customer contact and service information for up to 7 years to comply with Wisconsin tax and business record requirements. Website analytics data is retained per Google Analytics' default retention policies (up to 26 months). You may request deletion of your personal data at any time (subject to legal retention requirements) by contacting us.

8. Data Security

We implement reasonable technical and organizational measures to protect your personal information, including:

• SSL/TLS encryption on all website communications (HTTPS)
• Restricted access to customer data on a need-to-know basis
• Secure email practices for customer communications
• Regular software and security updates on our web infrastructure

No method of internet transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.

10. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate information.
• Deletion: Request deletion of your personal information (subject to legal requirements).
• Opt-out: Opt out of any marketing communications at any time.
• Portability: Request your data in a portable format where applicable.

To exercise any of these rights, contact us at sparkselectric2021@gmail.com. We will respond within 30 days.

11. Links to Other Websites

Our website may contain links to third-party websites (e.g., Google Maps, social media profiles). We are not responsible for the privacy practices of those sites and encourage you to review their policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

13. Contact Us

For any questions, concerns, or requests related to this Privacy Policy: